Shipping Policy

We aim to deliver your orders safely and on time. Please read our shipping policy carefully to understand how orders are processed, shipped, and delivered.

Order Processing

• All orders are processed after successful payment confirmation.
• Orders are usually processed within 1–3 business days.
• Orders placed on weekends or public holidays may be processed on the next working day.
• During high-demand periods, festivals, or sale events, processing time may be slightly delayed.

Shipping & Delivery

We deliver products across India and selected international locations depending on service availability.

• Delivery timelines may vary depending on your location and courier service availability.
• Domestic orders are generally delivered within 4–10 business days after dispatch.
• International deliveries may take 10–20 business days depending on customs and destination country regulations.

Delivery timelines are estimated and may vary due to weather conditions, courier delays, government restrictions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping may be available on selected products or order values.
• Additional shipping fees may apply for remote or non-serviceable locations.

Cash On Delivery (COD)

Cash on Delivery service may be available for selected pin codes only.

• Additional COD handling charges may apply.
• Orders may be verified through phone call or message before dispatch.

Tracking Orders

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp.

Customers can use the tracking number to monitor shipment status through the courier partner’s website.

Delivery Delays

While we make every effort to deliver products within the estimated timeframe, delays may occasionally occur due to:

• Courier service issues
• Incorrect shipping address
• Weather conditions
• Public holidays
• Natural disasters or emergencies
• High order volumes

We are not responsible for delays caused by courier partners or circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

• Delivery may be delayed or failed
• Additional shipping charges may apply for re-dispatch
• We are not liable for losses caused by incorrect address information

Damaged Packages

If you receive a damaged or tampered package:

• Do not accept the package if visibly damaged
• Contact our support team immediately
• Share photos and an unboxing video for verification

After verification, we will assist with replacement or resolution as applicable.

Order Cancellation

Orders can only be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team through the contact details available on our website.