Privacy Policy

Your personal information is always kept confidential. The privacy policy is displayed on the website. The type of information collected from customers and the usage of this information is published here. We have a policy of not disclosing any information to third parties. Using our website means you have agreed to the terms and conditions of the website. It applies to people who have not carried out any transactions, as well as those who have registered on the site and conducted business with us. Personal information is mainly used to locate or contact a person. Other information like name, address, phone number, fax, credit card information, financial profiles, identification number, and e-mail address may also be available with us and are always kept confidential.

Terms Of Our Privacy Policy

Personal Information That We Collect

Necessary information is collected for becoming a subscriber or member of our website. Our system automatically collects the IP address of your computer. However, this detail does not provide information about any particular person. Our website does not knowingly collect information about children.

Uses Of The Information Collected

All the personal information collected is kept confidential. The information may be used for:

• Sending updates and news about the website
• Calculating the number of visitors
• Monitoring website activity
• Understanding the geographical location of users
• Contacting users with website-related information
• Providing a better online shopping experience
• Informing users about recent offers and promotions

Some personal information may be shared with courier companies, vendors, or service providers for order fulfillment purposes, such as address and contact details. This information helps perform duties and complete order requirements efficiently. However, private information cannot be accessed by unauthorized persons or organizations.

The company may disclose your information, including your name, city, state, telephone number, email address, user ID history, quoting and listing history, and complaints, to law enforcement agencies or government authorities if required by law, regulation, or investigation.

Cookies may be used to save certain information on your computer. They help calculate how many times you use our website. Cookies do not store personal details of visitors. When users browse the website, cookies may be updated according to their interests. Personal details such as email address, telephone number, name, or postal address are not collected through cookies.

We aim to provide a safe shopping experience. Aggregate details such as website statistics or demographics may be shared with sponsors, advertisers, or third parties. However, third parties are not authorized to access your personal information.

Our website may contain links to other websites. Once you leave our website, our privacy policy no longer applies.

Return / Exchange Policy

Thank you for shopping with us. We always strive to provide the best shopping experience to our customers. If for any reason you are not fully satisfied with your purchase, please review our Return and Exchange Policy below.

Return & Exchange Eligibility

Products may be returned or exchanged within 7 days from the date of delivery, subject to the following conditions:

• Items must be unused, unwashed, and in their original condition.
• Original tags, packaging, and invoice must be intact.
• Products showing signs of use, damage, or alteration will not be accepted.
• Sale items, customized products, and certain special category products are not eligible for return or exchange.

Damaged / Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery with clear photos and an unboxing video for verification purposes.

Once verified, we will arrange a replacement or exchange as applicable.

Return Process

To initiate a return or exchange request, please contact our customer support team with your order details. Once your request is approved:

• Our team will provide return instructions.
• Products must be packed securely before pickup or shipping.
• Returns without prior approval may not be accepted.

Refund Policy

Refunds will be processed only after the returned product has been received and inspected by our team.

• Approved refunds will be credited to the original payment method.
• Processing time may take 7–14 business days depending on your payment provider.
• Shipping charges are non-refundable.

For Cash on Delivery (COD) orders, refunds may be processed through bank transfer after receiving the required bank details.

Exchange Policy

Exchanges are allowed only for:

• Size issues
• Damaged products
• Wrong items received
• Manufacturing defects

Exchange requests are subject to product availability.

Cancellation Policy

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Important Notes

• Slight variations in color or texture may occur due to lighting, photography, or screen settings and will not be considered defects.
• We reserve the right to refuse returns or exchanges if the products do not meet our policy conditions.
• Return shipping costs may be borne by the customer unless the return is due to our error.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact our support team through the contact details available on our website.